Mama Necklace in Silver
Material : Stainless Steel Silver
Length : 40 CM + 5 CM Extension or 16'' + approx. 2'' Extension
Our Promise to you :
We promise to deliver items as shown and described. Should you have any issues with your purchase, kindly let us know and we will be happy to work with you.
Processing Times:
Jade's Closets treats order within 1 business day. It will be shipped the next day after processing.
Delivery:
Orders are shipped with USPS, Orders within the continental US will arrive within 4-5 business days, should you need an item faster you have a Priority Shipping option that you can purchase for faster shipping. Alice's Jewels Shop, cannot and will not be held responsible for any delays due to USPS. Once the item has left our shop, everything that happens after then is out of our control.
Up Keeping :
Although our pieces are made with quality material, it is best that they are kept out of water, oils and perfumes.
We truly hope you enjoy your purchase.
Thank you for supporting our Small Business.
Shipping:
- We ship all orders via USPS (United States Postal Service) to ensure reliable delivery.
- Please note that while we make every effort to deliver your orders on time, we are not responsible for any delays caused by USPS. Once the package leaves our warehouse, it is out of our control.
- For international orders, shipping costs and transit times may vary depending on the country. Please refer to our checkout page for specific shipping options and rates.
Returns:
- We want you to love your purchase! If for any reason you are not satisfied with your order, we accept returns within 7 days from the date of receipt.
- To be eligible for a return, the item must be in its original condition, unworn, and with all tags attached.
- Return shipping costs will be the responsibility of the customer. We recommend using a trackable shipping method to ensure the safe return of the item.
- Once we receive the returned item and verify its condition, we will process your refund.
- Please note that items marked as final sale or clearance are not eligible for returns.
Exchanges:
- If you received a defective or incorrect item, we accept exchanges within 7 days from the date of receipt.
- To initiate an exchange, please contact our customer support team and provide details about the issue.
- Exchanges are subject to item availability. If the requested item is not available, we will issue a refund or offer a suitable alternative.
If you have any questions or need assistance with your order, please don't hesitate to reach out to our customer support team. We are here to help and ensure that you have a delightful shopping experience with us!
Need help with sizing?
Frequently Asked Questions
-
We recommend handwashing or washing on a delicate cycle to maintain the quality of our dresses and rompers. Avoid using bleach, and air drying is the best method for preserving their appearance.
-
Yes, we offer international shipping. We offer same day shipping but shipping time internationally varies from country to country. Jade's Closets is not responsible for any packages that are lost in transit or if wrong address was provided.
-
We try our best to get your orders out by the next 1-3 business days following your order.
-
We accept various forms of payment, including credit cards, debit cards, and PayPal. Please refer to our payment options at checkout.If you have any more questions or need further assistance, feel free to contact our customer support team. We're here to help!